FAQ

Where is your Company located?


We are located at 10210 Seneca Falls Avenue, Bakersfield, CA 93312 USA.


How is the Product Quality?


All our items are Top Sports Quality Products so you can shop with confidence. If for any reason you do not like the product,

send us back within 15 days and we can refund your money 100%.


How to Redeem the Gift Card?


When you order a Gift Card, we will email you the Gift Voucher Code. For example, it will look like the following: HGM-PA5-XUT-R41. You can redeem the Gift Certificate at FlexnFlex.com. Browse the store and add items to your Shopping Cart as you normally would. Prior proceeding to Check Out on your Shopping Cart, type your Gift Certificate Voucher Code into the 'Enter Voucher Code' field and click 'Apply Voucher'.


How long does it take to ship out the purchased item?


It takes 2-3 Business Days after the order has been placed and payment has been received.


How are items shipped?


We ship through USPS (United States Postal Service).


Where is the item shipped from?


We ship from the Warehouse located in Bakersfield, California USA using USPS. All deliveries take place Monday - Friday during normal business hours.


How will I know my order has been shipped?


We will send you an email with the Tracking Number as soon as your order is shipped out from our Facility. You can track your order on USPS website.


What is your Refund Policy?


We want your 100% satisfaction! If any reason you do not like our product(s), send the item(s) back within 15 days of the date you received it,  we will refund your money. Please Note: product(s) should be unworn and unused. Once your return is received and inspected, we will send an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.


If I have any questions related to an order or any product, how can I get in contact with the Company?


You can email us at support@flexnflex.com and we will reply within 24 hours of your inquiry.